The Paul Hotel Nyc-Chelsea, Ascend Hotel Collection New York City | New York City ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

32 West 29Th Street, New York City, New York, United States of America, 10001

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

2 persons

120 sq. feet

Shower

Coffee machine

room details

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Standard Queen Room

Max:

2 persons

155 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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King Suite Mobility accessible

Max:

2 persons

230 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

New York City 2.5 mi

Airports

LaGuardia (LGA) 9.1 mi

Teterboro (TEB) 12.2 mi

Train

33rd St1400 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Wi-Fi in rooms

Parking

USD 45 per day

Baggage storage

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

General

Non-smoking property
Free Wi-Fi
Parking lot
24-hour reception
Late check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
Elevator
Drugstore/Pharmacy
Currency exchange
ATM/Cash machine
Beauty salon
Female traveler room/floor
Ice machine

Sports & Fitness

Fitness center
Golf course
Racquetball
Fitness studio

Services

Valet parking
24-hour room service
Car rental
Bicycle rental
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area
Catering service
Buffet breakfast

Business

Business center
Exhibition space

Spa & Leisure

Spa center

Room features

Wi-Fi in rooms
In-room air conditioning
Heating
In-room safe
Ironing facilities

Bathroom

Bathtub
Hair dryer
Free toiletries

Media

Flat-screen TV
Cable/ Satellite television
Free local telephone calls
AM/FM alarm clock

Location

32 West 29Th Street, New York City, New York, United States of America, 10001

Map view

street view

32 West 29Th Street, New York City, New York, United States of America, 10001

City landmarks

20 West 34th Street

Empire State Building

4200 ft

Square

Times Square

5200 ft

Parks

The High Line

1.5 mi

Landmark

Rockefeller Center

1.2 mi

Parks

Bryant Park

4200 ft

30 Rockfeller Plaza Enter on West 50th Street

Top of the Rock

1.1 mi

Parks

Central Park

2.7 mi

Libraries

New York Public Library

3900 ft

Church

St. Patrick's Cathedral

1.2 mi

Stadiums

Madison Square Garden

2400 ft

Parks

Washington Square Park

1.2 mi

405 Lexington and 42nd St.

Chrysler Building

1.1 mi

175 5th Ave At 23rd St.

Flatiron Building

2200 ft

Museums

Madame Tussauds New York

4600 ft

Museums

The Museum of Modern Art

1.1 mi

Libraries

Pierpont Morgan Library

3500 ft

Museums

Rubin Museum of Art

4200 ft

121 Wooster St

Bowery

1.8 mi

Tower

Trump Tower

1.4 mi

Museums

Intrepid Sea

1.4 mi

Market

Union Square

3900 ft

150 E 36th St # 158

Sniffen Court Historic District

4000 ft

34th Street

3300 ft

Nearby

Square

Macy's

1900 ft

New York City

Manhattan Skyline

2000 ft

Square

Herald Square

1900 ft

Parks

Madison Square Park

1800 ft

Museums

Museum of Sex

1200 ft

Museums

The Museum at FIT

1400 ft

Restaurants

230 Fifth

1000 ft

230 5th Ave Corner 27th

The Breslin

400 ft

16 W 29th St

Ferris

200 ft

44 W 29th St

La Mesa de Paul

600 ft

32 W 29th St

Milk Bar NYC Flagship

200 ft

1196 Broadway

L'amico

600 ft

849 Avenue of the Americas Kimpton Hotel Eventi

Holy Cow

400 ft

34 Canal St

Woodpecker by David Burke

600 ft

30 W 30th Street

Reviews and Ratings

Reviews from guests about their experience.

64%

loved their spa retreat and can’t wait to return.

6.4/10

Nice

Rooms

5.6

Location

8.2

Service

6.0

Dining

5.2

Eva

United Kingdom, February 2025

6.8/10

The Paul Hotel NYC in Chelsea boasts a great location with easy access to many attractions. however, my experience was marred by service issues that left much to be desired. While the bed was very comfortable, the lack of attention to cleanliness and the disorganization at check-in really impacted my stay.

Rooms

5.0

I found the room in need of better housekeeping; it wasn't cleaned adequately during my stay, with dirty windows and lack of basic tidiness. In addition, I was given a different bed configuration than what I had booked, which complicated matters even further.

Service

5.0

The service here was unfortunately lacking. I faced significant issues with my reservation, and the staff didn't seem well-prepared to handle the situation, ultimately diminishing the overall experience.

Location

8.0

I must say, the location is a highlight—right in the heart of the city, making it super easy to explore places like Times Square and Bryant Park. This aspect of my stay was definitely a positive.

Dining

5.0

While I appreciated the complimentary water upon arrival, I found the breakfast options lacking with a void of fresh fruits and yogurt. This could be improved to cater better to guests' needs.

Facilities

5.0

The hotel offered some standard amenities, but there was no rooftop bar or dining options as expected, which was disappointing. Additionally, the noisy air conditioning did not help my sleep quality.

Benjamin

United Kingdom, December 2024

7.2/10

I had a mixed experience at The Paul Hotel NYC-Chelsea. On the positive side, the location was fantastic, making it easy to access major NYC attractions. However, I encountered significant issues with my room, including cleanliness and noisy construction outside. Overall, while I appreciated certain aspects, I can't overlook the frustrations I faced during my stay.

Rooms

5.0

My room was quite small and not as clean as expected. There were issues with the TV not working and the shower was problematic during my stay.

Service

5.0

The staff responded to requests, but there were significant lapses in helpfulness. I didn't receive satisfactory assistance when I raised my issues.

Location

8.0

The hotel's location is excellent, close to Times Square and subway stations, allowing easy access to various city attractions.

Dining

5.0

Dining options were limited, with no provided fruit or yogurt. The voucher for food included only basic items.

Facilities

5.0

While the hotel advertised a rooftop bar and other amenities, those were not available during my visit.

Leo

United Kingdom, December 2024

5.4/10

I found The Paul Hotel NYC-Chelsea to be a decent choice for my stay in New York. The location was fantastic, just a short walk to attractions like the Empire State Building. However, the room felt quite small for my needs, especially when it came to hanging clothes. My interactions with the staff were generally pleasant, though at times, they could have been more proactive.

Rooms

7.0

The room was modern and clean, but small for my liking; I felt a family might find it cramped. There were some nice toiletries in the bathroom, and I appreciated the comfortable bed, which made for good rest after long days in the city.

Service

7.0

Most of the staff were friendly and helpful, which made my stay enjoyable. Though there were moments where I wished they had shown a bit more initiative in addressing my requests, overall, they were attentive.

Location

8.0

The hotel's central location was a major highlight for me. It was close to subway stations and key attractions, allowing me to explore the city with ease. I especially loved being near the Flat Iron District and Times Square.

Dining

6.0

While I did not dine extensively at the hotel, I noticed the breakfast area wasn't particularly inviting, and I opted to seek breakfast elsewhere. I missed out on the rooftop bar due to the rain, which was disappointing as I had hoped to enjoy the views.

Facilities

6.0

The hotel offered basic facilities like housekeeping services and complimentary earplugs, which were really useful. However, the inconsistent bar/restaurant hours were a letdown for me.

Bob

United Kingdom, November 2024

6.0/10

I had a pleasant but mixed experience at The Paul Hotel in Chelsea. The location is fantastic, making it easy to explore the city, and the rooftop bar offered nice views. However, the construction noise during my stay was a major downside, along with the small size of the room. Overall, it’s a decent option for a short visit, especially for those who prioritize location over room size.

Rooms

6.0

The room was much smaller than expected, but it was functional for a one-night stay. I really appreciated the comfortable bed and modern bathroom. However, noise transfer from neighboring rooms was an issue.

Service

8.0

The staff members were friendly and accommodating, which made check-in and check-out smooth. They even gave us a complimentary bottle of wine after addressing some of our concerns.

Location

9.0

The location was ideal for my plans, as it was close to major attractions like Madison Square Garden and subway stations. I could easily walk to everything I wanted to see.

Dining

5.0

I was surprised to find out about the breakfast options upon arrival, as I would have chosen to dine in if I had known earlier. The $9.95 breakfast seemed reasonable but wasn't well advertised.

Facilities

7.0

The rooftop bar was a nice place to unwind, but it's quite small and could get crowded. Unfortunately, I didn’t get to enjoy it as much as I hoped due to limited seating.

Rosie

United Kingdom, October 2024

7.2/10

My stay at The Paul Hotel was quite mixed. While the location was convenient for accessing major NYC attractions, I faced multiple issues with my room, including a malfunctioning television and inadequate cleaning. The service could have been better as my concerns weren't adequately addressed during my stay. Overall, I left feeling disappointed, particularly with the promised amenities that were not available. 😕

Rooms

5.0

My room was small and faced construction noises. The air conditioning also didn't work well, leading to uncomfortable nights. However, I did appreciate the comfortable bed.

Service

5.0

The reception staff were polite but ultimately unhelpful in resolving my issues. Despite my complaints, I never heard back from management.

Location

8.0

The hotel's location was excellent, allowing easy walking access to popular sites like Times Square and the Empire State Building.

Dining

5.0

I didn't experience the dining options much, as the rooftop bar was closed, which was disappointing. Breakfast was basic and could have included more variety.

Facilities

5.0

The facilities were underwhelming, especially considering that advertised conveniences, like a functioning rooftop bar and full restaurant, were not available.